Citizen Compliment and Complaint Procedure
Thank you for taking the time to bring this matter to our attention. We sincerely value both positive and constructive feedback from our community, as it helps us strive toward delivering exceptional service to the citizens of Jasper, Texas.
Compliments
Should you
wish to compliment or thank an employee who has provided you with
outstanding service, please call us at (409) 384-3471, send us a letter,
or email it to us by clicking here. The compliment will be forwarded to the member’s supervisor for review and appropriate action.
Complaints
If
you have a complaint of misconduct involving any Jasper Police Department employee please do not hesitate to contact our agency. You can fill out
the Employee Complaint Form
and hand deliver it to our station, mail it to Jasper Police
Department, Attn: Chief GW Foster, 555 South Main Street, Jasper, TX 75951, or email it.
The ideal person to file a complaint about alleged police misconduct is the individual directly experiencing or witnessing the incident, rather than an uninvolved third party.
For a successful investigation, the cooperation of the involved citizen is essential. However, parents or guardians are encouraged to file complaints on behalf of their minor children.
All complaints will be thoroughly investigated by the appropriate personnel to maintain community trust and uphold the department's integrity. Investigators approach each case with the goal of uncovering any misconduct while also safeguarding employees and the department from unfounded or baseless allegations.
Click here for the Bias-Based Profiling Policy